At Guruchhaya, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.guruchhaya.in.
By accessing or using our website, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We collect information from you in several ways to process orders and enhance your shopping experience.
a) Personal Information
When you place an order or create an account, we collect:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via payment gateways)
b) Non-Personal Information
We may also collect:
IP address
Browser type and version
Device information
Website usage statistics (via cookies or analytics tools)
2. How We Use Your Information
Your information helps us serve you better. We use it to:
Process, confirm, and deliver your orders
Communicate order status, offers, and updates
Respond to your queries and provide support
Improve website functionality and user experience
Prevent fraudulent transactions and ensure data security
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
Recognize returning visitors
Save your preferences (like cart details or language)
Analyze website traffic and performance
You can choose to disable cookies in your browser settings, but some website features may not function properly.
4. Payment Security
We use secure payment gateways that follow industry-standard encryption protocols (SSL). Your credit/debit card information is processed directly by these gateways and never stored on our servers.
5. Data Protection & Security
We maintain appropriate technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of online transmission or storage is 100% secure, and Guruchhaya cannot guarantee absolute security.
6. Third-Party Services
We may engage third-party companies for:
Payment processing
Order delivery and logistics
Website analytics (e.g., Google Analytics)
These partners only receive limited personal data necessary to perform their functions and are obligated to keep it confidential.
7. Links to Other Websites
Our website may contain links to other sites. Once you leave Guruchhaya.in, we are not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies.
We retain your personal information only as long as necessary:
To fulfill your orders and provide customer support
To comply with legal and accounting obligations
To resolve disputes or enforce agreements
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with a revised “Last Updated” date.
Last Updated: October 2025
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us:
📍 Address: 146, Yusuf Meherali Road (Below Zakaria Masjid), Masjid Bunder West, Mumbai – 400003
